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Privacy Policy

How ComplianceAide handles personal data.

This page publishes the currently available ComplianceAide privacy policy in the Azure landing experience so visitors, customers, buyers, and procurement teams can review privacy terms from the primary public website.

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Overview

Privacy terms for the ComplianceAide website and related interactions.

This privacy policy (“Privacy Policy”) governs how we, The ComplianceAid, INC. (together, “The ComplianceAid” “we”, “our” or “us”) use, collect, and store Personal Data we collect or receive from or about you (“User”, “you”).

When you browse or visit our website

The policy applies when you browse or visit www.thecomplianceaide.com (“Website”), including when you:

  • Make use of, or interact with, our Website.
  • Subscribe to our blog.
  • Subscribe to our video series.
  • Download documents.
  • Request a demo.
  • Contact us, including customer support, help requests, submitted requests, or comment submissions.

When you interact with us on social media

This policy also applies when you interact with us on social media profiles, including services such as Facebook, YouTube, LinkedIn, Twitter, and similar platforms.

We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest of user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to Personal Data.

“Personal Data” means any information that can be used, alone or together with other data, to uniquely identify any human being. Some provisions only apply to individuals in certain jurisdictions. For example, the legal basis references below are relevant for GDPR-protected individuals.

Policy updates

This Privacy Policy may be updated from time to time. Check back periodically for the latest version. If there are significant changes to the use of your Personal Data in a manner different from that stated at collection, we will notify you by posting a notice on our Website or by other means.

Collection

What information we collect, why we collect it, and how it is used.

Data we collect

  • Cookies, analytics, tools, and log files.

Why the data is collected and for what purposes:

  • To improve website performance, service, and analyze utilization of site and campaign.

Legal basis (GDPR-specific):

  • Consent and legitimate interest.

Third parties with whom we may share your data:

  • To improve Website performance, service, and analyze utilization of site and campaign.

Consequences of not providing data:

  • We may be unable to improve Website services or performance, analyze use of the Website, assess campaigns, or provide access to portions of the Website.

Storage

Period of storage and how we protect Personal Data.

Period of storage of collected information

Personal Data: Your Personal Data will be stored until we no longer need the information and proactively delete it, or you send a valid deletion request. We may retain it for a longer or shorter period in accordance with data retention laws. We maintain an internal data retention policy to ensure that we do not retain your Personal Data perpetually.

Cookies: Some cookies, such as essential cookies, cannot be disabled. You may also control and delete cookies through your browser settings.

How we protect and store your Personal Data

Security: We have implemented appropriate technical, organizational, and security measures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to such information appropriate to the nature of the information concerned. However, we cannot guarantee that the information will not be exposed as a result of unauthorized penetration to our servers.

Because information security depends in part on the computer, device, or network you use to communicate with us and the security you use to protect your user IDs and passwords, please take appropriate measures to protect this information.

Retention of your Personal Data: In addition to the retention periods above, in some circumstances we may store your Personal Data for longer periods, including where required by legal, regulatory, tax, or accounting requirements; where we need an accurate record of dealings in the event of complaints or challenges; or where we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings.

Sharing

How we share Personal Data and handle transfers.

How we share your Personal Data

In addition to the recipients described above, we may share your information as follows:

  • To the extent necessary with regulators, to comply with applicable laws, regulations, rules, law enforcement requests, regulatory or other governmental agency requests, or court orders.
  • If we sell or transfer some or all of our business or assets to a third party, we will disclose information to a potential or actual purchaser to the minimum extent required. If we are acquired by or merged with a third-party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign Personal Data in connection with those events.
  • Where you have provided consent to sharing Personal Data, such as marketing consents or opting in to optional additional services or functionality.
  • Where we receive requests for information from law enforcement or regulators, we carefully validate these requests before any Personal Data is disclosed.

Additional information regarding transfers of Personal Data

Storage: Our primary platform is hosted in Microsoft Azure regions in the United States. Selected service providers may process limited Personal Data as needed to deliver the service and subject to applicable agreements.

External transfers: Where we transfer Personal Data outside the EU/EEA, we use safeguards required by applicable law and our contracts, such as Standard Contractual Clauses where required. We do not rely on the invalidated EU–US Privacy Shield. Contact gov@thecomplianceaide.com for current data-processing and subprocessor information.

Where we receive requests for information from law enforcement or regulators, we carefully validate these requests before any Personal Data is disclosed.

Rights

Your rights over Personal Data.

Your rights

The following rights, which may be subject to certain exemptions or derogations, apply to certain individuals, including rights that may apply only to individuals protected by the GDPR:

  • You have the right to request that we rectify any Personal Data we hold that is inaccurate or misleading.
  • You have a right to access information held about you. Your right of access may normally be exercised free of charge; however, we reserve the right to charge an appropriate administrative fee where permitted by applicable law.
  • You have the right to request erasure of the Personal Data that relates to you. There may be circumstances in which we are required to retain your data, for example for the establishment, exercise, or defense of legal claims.
  • You have the right to object to, or request restriction of, processing. There may be circumstances in which we are legally entitled to refuse your request.
  • You may have the right to receive your Personal Data in a structured, commonly used, and machine-readable format, and the right to transmit that data to another controller.
  • You have the right to object to profiling.
  • You have a right to lodge a complaint with your local data protection supervisory authority at any time. We ask that you attempt to resolve any issues with us before contacting your local supervisory authority.
  • You have the right to withdraw your consent. There may be circumstances in which we are entitled to continue processing your data, particularly where processing is required to meet legal and regulatory obligations.
  • You have the right to request details of the basis on which your Personal Data is transferred outside the European Economic Area, acknowledging that data transfer agreements may need to be partially redacted for reasons of commercial confidentiality.

Use by children

We do not offer our products or services for use by children. If you are under 18, you shall not use the Website or provide any information to the Website without the involvement of a parent or guardian. We do not knowingly collect information from, or about, children.

Third parties

Public activity and third-party products.

Public information about your activity on the Services

Some of your activity on and through the Services is public by default. This includes content you have posted publicly on the Website or otherwise through the Services. Registered users can have some of this information associated with their accounts. Unregistered users will not have this association, but information concerning their use of the Services, such as pages visited, can be tracked anonymously through cookies and stored by us.

If you choose to provide Personal Data using public features of the Services, that information is governed by the privacy settings of those features and can be publicly available. Individuals reading such information may use or disclose it to other individuals or entities without our control and without your knowledge, and search engines may index that information. Please think carefully before including private information in content you create or submit through the Services.

Links to and interaction with third-party products

The Services may enable you to interact with, or may contain links to, third-party websites, mobile software applications, and services that are not owned or controlled by us, each a “Third-Party Service.” We are not responsible for the privacy practices or content of any Third-Party Service.

Third-Party Services may collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policy of each Third-Party Service that you choose to use or interact with.

Tracking

Log files, cookies, and analytics tools.

Cookies and other tracking technologies

Our Website utilizes “cookies,” anonymous identifiers, and other tracking technologies in order to provide the Website and present information customized for you. A “cookie” is a small text file that may be used, for example, to collect information about activity on the Website. Certain cookies and other technologies may recall Personal Data, such as an IP address, previously indicated by a user.

Most browsers allow you to control cookies, including whether to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.

Log files

We make use of log files. The information inside log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages, and any other information your browser may send to us.

We use such information to analyze trends, administer the Website, track users’ movement around the Website, and gather demographic information.

Analytical tools

Our Website utilizes “cookies,” anonymous identifiers, and other tracking technologies in order to provide the Website and present information customized for you. A “cookie” is a small text file that may be used, for example, to collect information about activity on the Website. Certain cookies and other technologies may recall Personal Data, such as an IP address, previously indicated by a user.

HubSpot: The Website loads HubSpot's tracking script to understand visits and page activity and to support sales, form, and customer communications. Depending on your browser and cookie choices, HubSpot may process information such as IP address, device and browser characteristics, referring pages, pages viewed, and interaction timestamps.

HubSpot describes its privacy practices in the HubSpot Privacy Policy and documents the cookies its services may set. You can control or remove cookies through your browser settings.

Hosting and security logs: Microsoft Azure and our application infrastructure process standard request, diagnostic, availability, and security-log information needed to deliver, protect, troubleshoot, and improve the Website. These landing pages do not currently embed Google Analytics.

California

California privacy rights and Do Not Track notice.

California privacy rights

California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of Personal Data to third parties for their direct marketing purposes. To make such a request, please send an email to info@thecomplianceaide.com. We are only required to respond to one request per customer each year.

Our California Do Not Track notice

We do not currently respond or take any action with respect to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party Websites or online services.

We allow third parties, such as companies that provide analytics tools, to collect personally identifiable information about an individual consumer’s online activities over time and across different websites when a consumer uses the Services.

Contact

How to contact us.